Retailing Services

Our relationship with our customers goes well beyond the marketing of electricity.

When you buy clean energy from ACCIONA you can benef from access to a series of associated services, all designed to optimize your energy invoice:

  • Periodical reports: Every month we send you market reports on energy prices and we keep you up-to-date on any regulatory changes.
  • Energy audits: We can detect opportunities to monitor your energy consumption and propose the best investments to save energy.
  • Optimize your energy invoice: We analyze your supplies to give advice on the best power rate and access charges to contract, based on your previous consumption and future trends.
  • Management of reactive power: We can monitor penalties for reactive power and make investment proposals to minimize these additional costs, through batteries of capacitors or inductances.
  • Monitoring consumption and quality of supply. We monitor your electricity consumption to detect any possible inefficiencies and opportunities for improvement, and propose the most suitable corrective measures.
  • Information on energy-saving measures and energy efficiency: We keep you up to date on measures or activities for energy saving, energy efficiency and renewable energies that could be of interest to you.
  • 24/7 telephone line. We provide a telephone help line that operates 24 hours a day, 7 days a week.

 

- In the following link you can find Annual Quality of Service relationship 2017:

Relatório Annual de Qualidade de Serviço 2017


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